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James D. Webb, M.B.A.
Instructor
Computer Information and Decision Management
College of Business
jwebb@wtamu.edu


Academic Background 
M.B.A.  West Texas A&M University, Canyon, Texas, Computer Information Systems, 2008.
B.B.A.  West Texas A& University, Canyon, Texas, Computer Information Systems, 1995.
Certifications 
Certified in Risk and Information Systems Control (CRISC), 2016
Certified Information Systems Auditor (CISA), 2013
ITIL Expert, 2013
Certified Information Security Manager (CISM), 2012
Stanford Certified Project Manager, 2009, Palo Alto, California.
Certified Information Systems Security Professional (CISSP), 2007, Vienna, Virginia.
Cisco Certified Internetwork Expert (CCIE), 2003, San Jose, CA.
Work Experience
Academic Experience 
Chief Information Officer, West Texas A&M University (2007 - Present), Canyon, Texas. Provide leadership, direction, and vision for academic and administrative computing systems, which includes data center, desktop computing services, network and wireless services, programming and web services, video surveillance and security systems, video conferencing, virtualization and storage, voice, and telecommunications services. Responsible for leading and directing the University's information and communications technology (ICT) infrastructure. Serve as an active member of the Texas A&M University System CIO and Telecommunications councils.
Director of Information Technology, West Texas A&M University (2006 - 2007), Canyon, Texas. Provide tactical and operational leadership for the University's information and communications technology infrastructure.
Network Manager/Systems Engineer, West Texas A&M University (2004 - 2006), Canyon, Texas. Managed network technicians and system analysts in the day-to-day operation of the campus network security and operations center.
Non-Academic Experience 
National
Director of Network Operations, Coalition of Health Services, Inc. (2001 - 2004), Amarillo, Texas. Provide leadership, oversight, and management for the Texas Panhandle's 26 county healthcare consortium's technology infrastructure, which provided Internet services, managed firewall and VPN services, messaging, web hosting, and video conferencing to 17 member hospitals, clinics and healthcare organizations throughout the state.
Systems Engineer II, Cisco Systems (2001), Raleigh, North Carolina. Provide global response and escalation services for Cisco's line of security products, which included appliance-based and IOS-based firewalls, VPN and IPSEC technology on routers and firewalls, Cisco secure intrusion detection systems (IDS), and related authentication services and security protocols such as RADIUS and TACACS.
Internal Network Services Lead, Corporate Systems (1998 - 2001), Amarillo, Texas. Managed implementation and project management services for both the Chicago and Amarillo locations with oversight responsibility for network engineering, telecommunications, Internet services, enterprise network security, authentication services, development of internal network applications, and messaging services.
Networking and Project Coordinator, Northwest Texas Healthcare Systems (1990 - 1998), Amarillo, Texas. Maintained and supported programming used to support medical-to-financial system interfaces, daily batch processing, reporting, and network infrastructure. Oversight for all hospital application and systems development.
Intellectual Contributions:
Refereed Articles 
Berry, A., De'Armond, D., Gross, E., Terry, N., & Webb, J. (2016).  Integrating Apple TV into a Digital Media System in Higher Education.   Journal of Retail Analytics, 12 (3), 7-10.
De'Armond, D., & Webb, J. (2013).  The Impact of Video Collaboration and Digital Signage on Course Evaluation Scores.   Journal of Retail Analytics, 8 (4), 23-27.
Non-Refereed Articles 
Webb, J. D. (2016).  Stimulating Innovation and Improving the Standards of Living.   Education Technology Insights, 2 (2), 34-35.
Service:
Service to the University 
 
University Assignments
Chair:
2017-2018 – 2018-2019:  Information Technology Advisory Committee  
2014-2015 – 2018-2019:  Web Advisory Committee  
2014-2015 – 2016-2017:  Information Technology Committee  
Member:
2017-2018 – 2018-2019:  Data Protection Committee  
2016-2017 – 2018-2019:  Clery Act Compliance Committee  
2014-2015 – 2018-2019:  Compliance Committee  
2014-2015 – 2018-2019:  Academic Calendar Committee  
2014-2015 – 2018-2019:  President's Council  
2014-2015 – 2016-2017:  University Planning and Assessment Committee  
Faculty Development 
Professional Seminars / Workshops
2009:  Stanford University Center for Professional Development, Palo Alto, California. Advanced Project Management Program
2009:  The University of Texas LBJ School of Public Affairs, Austin, Texas. Contract Management and Negotiations in State Government
2008:  The University of Texas LBJ School of Public Affairs, Austin, Texas. Executive Leadership for Information Technology Excellence Program
Technology-Related Training
2012:  Oxford Said Business School, Oxford, United Kingdom. Executive Education, CIO Academy
2012:  Stanford Graduate Business School, Palo Alto, California. Executive Education, Innovative CIO
Courses Taught 
Courses taught, but not in the Schedule:
CIDM 3385: Network Security and Data Communications